Customer Centricity

People between hands - Customer Relationship

Continually Reinventing The Customer Relationship

At TotalEnergies, we have an unwavering commitment to listening to our customers, which enables us to evolve with them and anticipate their needs. To preserve this close relationship, we focus on innovation and on delivering high-quality products and services.

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The changing landscape towards more stringent environmental standards and regulations means new challenges on the quality and performance of our marine fuels. We at TotalEnergies Marine Fuels are ready and equipped to provide innovative and high-quality products for the marine industry.

 

GLOBAL SOLUTIONS IN CLOSE PROXIMITY

Thanks to TotalEnergies’ integrated model as a worldwide oil and gas company, TotalEnergies Marine Fuels is able to design bespoke solutions for our customers and offer them a wide range of products and services.

Committed to customer proximity, TotalEnergies Marine Fuels’ teams are located in key bunkering areas, via its own offices or local affiliates. Doing this gives us a better understanding of our customers’ needs, a greater agility to respond to their dynamic demands, and also demonstrates our operational excellence aimed at our customers’ satisfaction.

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